Our redesign project focused on visitor-centric features such as a multilingual audio guide for all aquatic species, streamlining ticket purchases, and optimising annual pass renewals.
We aimed to reimagine their mobile app to enrich the visitor experience while staying true to the aquarium’s unique atmosphere.
Our process centred on understanding visitor needs and expectations, which led us to design key features such as a multilingual audio guide for all aquatic species, simplified ticket purchases, and streamlined annual pass renewals.
The result is an intuitive and engaging mobile app that enriches the visitor experience with features like seamless ticket purchasing and hassle-free annual pass renewals—making every visit as smooth and captivating as the aquarium itself.
